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The Sixstar service audit is a comprehensive, objective report that will enhance your company’s performance, profitability, and reputation. Our experts will develop a report based on your company’s vision.
The anonymous nature of the Sixstar service audit facilitates a true evaluation of staff performance and service levels provided. The skills and integrity of the staff is tested to ensure that a consistent goal is achieved.
The reports give constructive criticism as well as commendation, which is helpful for staff promotion and identifying training needs.
Tracking service levels in each department benchmarks your company against the competition.
The report offers a full inspection of services which is examined for quality, ambiance, and service.
Having service audits done annually increases profitability.
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Benefits of the Sixstar Service Audit
Motivates staff
Reminds staff of the expectations for service quality
Tests the consistency of established procedures and policies
Benchmarks service levels
Sets goals for future achievement
Objectively tests the progress of training
Ensures service levels convey the image and reputation
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